Following the data center incident, we prioritized the recovery of TurboSMTP's email delivery infrastructure, as any prolonged disruption to transactional email services would have had a direct and severe impact on our customers' business operations. EmailChef relies on the same underlying delivery layer, which is now fully restored. This means the hardest part of the recovery is behind us. The recovery plan for EmailChef has been approved and our technical teams have begun preliminary work. We expect the service to be back online Monday, May 11.
We thank you for your patience and for understanding our prioritization choice. Rest assured the Chef will be back cooking tasty email recipes for you very soon!
If you need immediate assistance, please contact us via chat, email, or by phone using the details below.